Forms of sending

Shipments are made through external logistics companies.

Shipping costs are €5.00 for shipments between 2-6 days.

VINS DEL TROS, SL will not be responsible for additional expenses or refunds as a result of special taxes at destination, customs or similar.

Collection at the cellar Vins del Tros

Address: Carrer Major, 12 – 43782 Vilalba dels Arcs (Tarragona)

Telephones: 628 408 813 – 605 096 447

Hours: Monday to Friday from 9:00 a.m. to 7:00 p.m. (it is essential to notify before coming to pick up the order)

Delivery terms

Delivery times range from 2 to 6 days, from confirmation of payment, depending on the client's territory and the volume of preparation. These terms are indicative and VINS DEL TROS, SL reserves the right to delay them for matters beyond the company's control. In any case, we will always try to shorten the shipping times as much as possible to ensure a quick and efficient reception of the orders.

Warranty and returns

If you are not satisfied with your purchase, you have 15 days from the date of receipt to exercise your right of return.

To make a return, the product must be in perfect condition and in its original packaging. Once the refund has been received and the condition of the products has been checked, we will refund the amount by bank transfer.

Shipping and return costs will be borne by the customer, as well as their own additional costs caused by it.